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Frequent Inquiries

Frequent Inquiries

Communications

911 Center Complaints & Compliments
Phone/Ext.:
610-655-4931

Contact:
On-Duty Watch Officer or in writing using form here "link" if a response is desired.​
Records Request (Public)
Most 911 / communications records are exempt from disclosure with the exception of time response logs which are publicly available. 
Records Request (Emergency Services Affiliate)
Phone/Ext.:
610-655-4931 (exigent circumstances only)

Contact:
Records are only provided through the established records request process for those agencies with a records sharing agreement on file. All other requests should utilize the link for Public Records Request.
Run Cards
Phone/Ext.:
8218

Contact:
Christina Wood​
Public Safety Radio System
Phone/Ext.:
8202

Contact:
Brian Gottschall​
Radio Change Control Forms
Phone/Ext.:
8202

Contact:
Brian Gottschall

Emergency Planning

Dam Planning
Phone/Ext.:
8211

Contact:
Megan Young-Kraft
Tier II Reporting
Phone/Ext.:
8211

Contact:
Megan Young-Kraft​

Information Technology

MCTs / Mobile CAD Tech Support
Phone/Ext.:
6176

Contact:
Help Desk​
MCTs / Mobile CAD Admin
Phone/Ext.:
8218

Contact:
Christina Wood​
Text Paging
Phone/Ext.:
8218

Contact:
Christina Wood​
WebCAD
Phone/Ext.:
8218

Contact:
Christina Wood

Public Programs

Emergency Preparedness Public Outreach
Phone/Ext.:
8212

Contact:
Donnie Swope
911 Public Outreach
Phone/Ext.:
8205

Contact:
Kate Kurtz​
Berks Alert Public Notification System
Phone/Ext.:
8218

Contact:
Christina Wood
Smart911
Phone/Ext.:
8217

Contact:
Jeff Weidner​
Special Needs Survey
Phone/Ext.:
8213

Contact:
Phillip Spence​
Total Visibility
Phone/Ext.:
8231

Contact:
Philip Salamone